Category Archives: Customer Service

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3 millennial trends changing the way food companies package goods

What do we already know about the ways in which millennials eat and purchase food? How could these characteristics change things like packaging?

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Near-field communication, mobile devices and the future of packaging

Let's learn about NFC technology and how it's revolutionizing how packaging markets to consumers.

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3 packaging design initiatives pet owners will howl for

What specific packaging designs can help businesses in the pet market drive sales as pet humanization continues to go wild across the U.S.?

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Stuck on you: Is your packaging design ‘sticky’ enough?

How sticky is your brand? What can packaging design do to up the stick factor?

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3 tips for effectively updating your packaging design

Let's talk about what businesses should prioritize as part of a packaging revitalisation strategy.

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3 signs you may need sturdier corrugated packaging

Here are a few questions companies should ask to decide whether their packaging needs stronger corrugated materials.

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Back to Basics: What Makes a Great Supplier?

For many customers, when dealing with a supplier, there are simple things that can cause a lot of upset. On the flip side, there are also a few simple things that make a supplier great. Often what makes a great supplier even better is a great customer – and I was reminded of that fact Continue Reading

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Flexible & Reliable: Kisko on Why Packaging Technologies Inc.

Any retailer or brand knows that, when it comes to production and manufacturing, the right relationship can yield great benefits. Here at Packaging Technologies Inc. we like to think that our relationship with our partners is important, and as such we take seriously our commitment to provide the very best service, with high-quality products. Check Continue Reading

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Good Customer Service: 5 Things Customers Want

We all get it. When it comes to their interactions with you, customers want certain things, and if they don’t get those things they are likely to turn to someone else. This is not news to us (or at least it really shouldn’t be). For most companies, good customer service is something that requires constant Continue Reading

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Customer Service: Building Great Client Relationships

Building great client relationships takes work. We all know this. No matter the industry you are in, encouraging lasting and trusting relationships with your clients needs to be a crucial consideration. Even if you are the best at what you do, if your customer service leaves something to be desired, your relationships will inevitably suffer. Continue Reading